Early this Sunday morning, we were alerted that our Instagram, Twitter and SnapChat accounts had been compromised by an unknown third party. We are taking immediate action with our digital technology partners as well as law enforcement to investigate and to correct this issue immediately. We are deeply offended by the language used and sincerely apologize for this disruption.
We also want you to be assure that the only impact of this hack was to select social media platforms and not our secure website. As a result of strict security measures we have in place, no customer data has been compromised. Protecting your information is critically important to us.
Thank you to everyone who reached out to us via phone, email and social media to alert us of this unfortunate occurrence.Please know we are here to answer any questions you may have.
The team at Ivory Ella